Privacy Policy
Effective date: January 1, 2025. Last updated: January 15, 2025.
Who we are
RP Tech Services is a Managed IT Services Provider (MSP) headquartered in Bridgewater, NJ. We also operate offices in Voorhees, NJ; New York City, NY; and Greenacres, FL. This privacy policy applies to rptechnj.com and any related microsite or landing page we operate under the RP Tech Services brand.
Our main contact information: Phone (888) 788-8292. Mailing address: 1170 US-22 Suite 206, Bridgewater, NJ 08807. Privacy inquiries: [email protected].
What we collect
We collect information in two ways: directly from you, and automatically from your browser or device.
Information you provide directly includes your name, email address, phone number, company name, and job title when you fill out a contact form, schedule a consultation, request a quote, or subscribe to our mailing list. You are never required to provide sensitive information like passwords or payment details on this site.
Information collected automatically includes your IP address, browser type, operating system, pages visited, time spent on site, referral source, and general location (city/state level) via Google Analytics 4. We use cookies and similar tracking technologies to understand how visitors use our site and to deliver targeted content. You may opt out of Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
How we use your information
We use the information you provide to respond to your inquiries, schedule meetings, send you service proposals, and follow up on your interest in our services. We may also use it to send you educational content, service updates, or promotional material related to RP Tech Services offerings. You can opt out of promotional emails at any time by clicking the unsubscribe link in any message.
We use analytics data to understand visitor behavior, measure site performance, identify popular content, and improve user experience. This data is aggregated and does not identify you as an individual.
We do not sell, rent, or lease your personal information to third parties. We do not use your information for purposes other than those described in this policy without your explicit consent.
Sharing and third parties
We share information with trusted service providers only as necessary to deliver our services or improve our site. These include: Google Analytics 4 (for site analytics), contact form processors (e.g., HubSpot, Formstack, or similar platforms for collecting and managing leads), email service providers (for transactional and marketing emails), and calendar systems (e.g., Calendly) for scheduling consultations.
All service providers are contractually required to keep your information confidential and to use it only for the purposes we specify. We do not authorize them to use or disclose your information for any other purpose.
We may disclose your information if required by law, court order, subpoena, or government request. We may also disclose it if we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others.
Your rights
Depending on your location, you may have the right to request access to, a copy of, or deletion of your personal information. You may also have the right to correct inaccurate data, restrict how we use your information, or request that we transfer your data to another service.
To exercise any of these rights, send a written request to [email protected] with the subject line 'Privacy Request' and specify which right you wish to exercise. Include your name, email address, and the information you are requesting. We will respond within 30 days or as required by applicable law.
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have additional rights. For details specific to your state, contact [email protected].
Updates to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the 'Last Updated' date at the top. If we make material changes that affect your rights, we will provide additional notice.
Your continued use of this site after any updates constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed.