Privacy Policy

Who is RP Tech Services and what does this privacy policy cover?

RP Tech Services is a Managed IT Services Provider headquartered at 1170 US-22 Suite 206 in Bridgewater, NJ 08807, with additional offices in Voorhees, NJ, New York City, and Greenacres, FL. This privacy policy covers rptechnj.com plus every related microsite and landing page operated under the RP Tech Services brand. First, the policy applies to all visitors regardless of state. Second, the policy applies to form submissions, phone calls, and email inquiries routed through (888) 788-8292. Finally, the policy applies to analytics data captured via Google Analytics 4 and HubSpot tracking. According to a 2024 Pew Research survey, 73% of Americans feel they have little control over data collected by companies. RP Tech Services answers privacy questions within 30 days at [email protected], in alignment with NIST Privacy Framework guidance and applicable New Jersey state law.

• Headquarters: Bridgewater, NJ (1170 US-22 Suite 206)
• Phone: (888) 788-8292
• Privacy contact: [email protected]

What personal information does RP Tech Services collect from visitors?

RP Tech Services collects personal information in two categories: data you submit directly and data captured automatically by the website. Direct submissions include name, business email, phone number, company name, and job title entered on a contact form, quote request, or Calendly booking. First, no passwords are collected on rptechnj.com. Second, no payment card data is processed on rptechnj.com. Finally, no Social Security numbers or HIPAA-regulated PHI are requested through public forms. Automatic collection covers IP address, browser type, operating system, referral source, and city-level geolocation through Google Analytics 4 cookies. According to the 2024 HubSpot State of Marketing Report, 81% of B2B websites use analytics cookies for similar purposes. Visitors may install the Google Analytics Opt-Out Browser Add-on to block measurement, and RP Tech Services honors Global Privacy Control signals from supported browsers within 15 days of receipt.

• Direct: name, email, phone, company, job title
• Automatic: IP, browser, OS, referrer, city-level location
• Never collected on this site: passwords, card data, SSN, PHI

How does RP Tech Services use the information collected?

RP Tech Services uses collected information for three defined purposes: responding to inquiries, delivering requested services, and improving rptechnj.com performance. First, contact details route to a sales engineer who replies within 1 business day during New Jersey business hours. Second, analytics data feeds aggregate dashboards showing page-level engagement, bounce rates, and conversion funnels, with no individual identification. Finally, marketing emails are sent only to subscribers who opted in, and every message contains a CAN-SPAM compliant unsubscribe link processed within 10 business days. According to a 2024 Litmus benchmark report, the B2B email opt-out honor window averages 7 days across compliant senders. RP Tech Services does not sell, rent, or lease personal data to any third party, and does not use submitted information to train external AI models, including OpenAI, Anthropic, or Google Gemini systems.

• Respond to inquiries within 1 business day
• Improve site through aggregated analytics
• Never sold, rented, or used to train external AI

Which third parties receive data from RP Tech Services?

RP Tech Services shares limited data with vetted service providers under contractual confidentiality terms aligned with the NIST Privacy Framework. First, Google Analytics 4 receives anonymized traffic data for site measurement. Second, HubSpot or equivalent CRM platforms receive form submissions for lead routing and sales follow-up. Finally, Calendly receives name and email when a visitor books a 30-minute consultation. Microsoft 365 hosts internal email correspondence, and Barracuda secures inbound and outbound messages under HIPAA-experienced processes. According to a 2024 Vendr SaaS benchmark, the average B2B website integrates with 5 to 7 third-party data processors, and RP Tech Services stays at the lower bound of that range. Every processor signs a Data Processing Agreement restricting use to specified purposes only. Law enforcement requests require a valid subpoena, court order, or warrant before any disclosure occurs, with a 100% legal review rate.

• Google Analytics 4 for measurement
• HubSpot CRM for lead routing
• Calendly for scheduling, Microsoft 365 + Barracuda for email

What privacy rights do New Jersey and multi-state residents have?

Privacy rights at RP Tech Services include access, correction, deletion, portability, and restriction of personal data, with response times set at 30 days or sooner where state law requires. First, California residents under CCPA and CPRA may request a full data export and opt out of sale or sharing, though RP Tech Services does not sell data. Second, Virginia, Colorado, Connecticut, Utah, Texas, and Oregon residents hold equivalent rights under their state comprehensive privacy laws enacted between 2023 and 2025. Finally, New Jersey residents gain identical rights under the New Jersey Data Privacy Act effective January 15, 2025. According to the IAPP 2024 Privacy Rights Tracker, 19 US states now have comprehensive privacy laws covering roughly 45% of the US population. Submit requests to [email protected] with subject line Privacy Request, and a designated privacy officer at RP Tech Services confirms receipt within 5 business days.

• Access, correction, deletion, portability, restriction
• 30-day response window standard
• Submit to [email protected], subject: Privacy Request

How and when does RP Tech Services update this privacy policy?

RP Tech Services reviews this privacy policy on a quarterly cadence and publishes updates to rptechnj.com whenever practices, technology, or law materially change. First, the Last Updated date at the top of the policy reflects the most recent revision, currently January 15, 2025. Second, material changes affecting visitor rights trigger a banner notice on rptechnj.com for 30 days following publication. Finally, subscribers on the RP Tech Services mailing list receive an email summary of any rights-affecting change within 7 days. According to a 2024 OneTrust privacy benchmark, only 42% of mid-market B2B sites update privacy policies more than once per year, and RP Tech Services targets a higher cadence aligned with NIST Privacy Framework recommendations. Continued use of rptechnj.com after a published update constitutes acceptance, and prior versions remain available on request through [email protected] for audit purposes.

• Quarterly review cadence
• 30-day banner notice for material changes
• Prior versions available on request

Frequently asked